M3® Lease agreement
General Lease Terms and Conditions (GTC) for M3 Concept Lease Agreement
Milennia AB — Last updated: 2025-12-08
These General Terms and Conditions (“GTC”) apply to all rental agreements of Machinery and related services provided by Milennia AB, org.nr. 559434-9937 (the “Company”), unless otherwise expressly agreed in writing. By signing the lease agreement (the “Agreement”), the Customer confirms that the terms of these GTC are accepted.
1. Definitions
- Agreement: The machine lease agreement signed between the Parties.
- GTC: These General Rental Terms and Conditions.
- Machine: The equipment provided by the Company for commercial treatments.
- Customer: The legal entity that enters into the Agreement with the Company.
- Service: Products, usage logs, remote support, training, software and marketing provided by the Company.
- Operating Time: The number of minutes recorded by the Machine's internal measurement system.
- Auto-Lock: The safety function that locks the Machine under predetermined conditions.
2. Scope of the Agreement
- 2.1 These GTCs regulate ownership, use, support, payment, liability, warranty, internet claims, repossession, intellectual property rights and legal aspects related to the Machine.
- 2.2 The Agreement together with these GTCs constitutes the entire Agreement between the Parties.
- 2.3 In the event of a conflict, the Agreement prior to these GTCs applies.
3. Ownership of the machine
- 3.1 The machine is and remains the exclusive property of the Company.
- 3.2 The customer receives only the right of use, not ownership or transferable rights.
- 3.3 The customer gets not:
- Assign, sell, pledge or lease the Machine,
- Allow unauthorized access,
- Move the machine from its premises without written approval.
- 3.4 The Company may label the Machine with owner markings, and these may not be removed.
4. Delivery and return
- 4.1 Delivery is included in the initial fee.
- 4.2 Customer shall check the Machine upon receipt and immediately report visible damage.
- 4.3 Original packaging should be saved for return.
- 4.4 Upon termination, the Machine shall be returned to the address specified by the Company at the Customer's expense.
- 4.5 Missing packaging may incur additional charges.
5. Installation and training
- 5.1 Installation is carried out by the Customer according to the Company's instructions.
- 5.2 Training takes place online and relates to the operation of the Machine.
- 5.3 Training does not constitute certification or regulatory advice.
- 5.4 The customer is responsible for complying with local legal requirements for treatments.
- 5.5 The Company is not responsible for decisions based on educational materials.
6. Internet Requirements and Auto-Lock
- 6.1 The machine requires stable and uninterrupted internet connection.
- 6.2 If the Machine is not connected for more than 72 hours, Auto-Lock can be activated and block treatments.
- 6.3 The Customer shall notify the Company in case of prolonged internet outages.
- 6.4 The Company is not responsible for downtime caused by:
- internet service provider,
- network failure,
- firewall,
- intrusion or sabotage,
- power outages.
- 6.5 The Customer will continue to be responsible for payment at Auto-Lock, unless the fault is due to a malfunction of the Machine for which the Company is responsible.
7th. Payment Terms and Debit
- 7.1 Start-up fee will be charged upon signing.
- 7.2 The usage fee of 5 SEK per minute is based on the registered operating time.
- 7.3 A service fee of 1 099 SEK/month is charged regardless of use.
- 7.4 Debit takes place on the first working day of the following month.
- 7.5 All payments are made via the Customer's connected payment solution.
- 7.6 The customer must always have a valid and active payment method.
8. Uptime logs and objections
- 8.1 All use is automatically recorded by the Machine.
- 8.2 The customer shall promptly review each monthly report.
- 8.3 Objection must be submitted in writing within 7 days.
- 8.4 If no objection is submitted, the logs are considered approved and binding.
- 8.5 The company investigates cases within 14 days.
- 8.6 The customer may not withhold payment in the event of an ongoing investigation.
- 8.7 Adjustment is made by credit invoices if necessary.
9. Default of payment and suspension
- 9.1 In case of unsuccessful payment, two re-debit attempts are made.
- 9.2 The customer then receives three reminders:
- Message 1: Failed payment
- Message 2: Risk of Shutdown
- Message 3: Final warning
- 9.3 After the third warning, the Machine will lock automatically.
- 9.4 The machine is unlocked only after the full debt has been paid.
- 9.5 Customer is responsible for reminder and collection fees, including:
- 60 SEK for payment reminder
- 180 SEK for collection requirements
- 170 SEK for amortization plan
- 9.6 Interest of 8% is charged on overdue amounts.
10. Withdrawal of the Machine
- 10.1 If payment is not made within 7 days after shutdown, the Company may reclaim the Machine.
- 10.2 The Customer must make the Machine available for pickup.
- 10.3 Return and transportation costs may be charged to the Customer.
- 10.4 Withdrawal does not relieve the Customer from the obligation to pay under the Agreement.
11. Guarantee
- 11.1 The Company rectifies errors not caused by the Customer's improper use.
- 11.2 Improper use includes, among other things:
- dropped equipment,
- fluid damage,
- blocked ventilation surfaces,
- physical injury,
- unauthorized repair.
- 11.3 Costs for repair and shipping in case of incorrect handling will be charged to the Customer.
- 11.4 Warranty repair can take days or weeks, and compensation is not payable for downtime.
- 11.5 The customer is recommended to have relevant insurance of at least SEK 250,000.
12. Customer's responsibility
12.1 The customer shall:
- use the machine correctly,
- ensuring trained personnel;
- follow hygiene and safety procedures,
- Follow all instructions and updates.
- ensure stable Internet connection,
- protect the Machine from unauthorized access,
- Store the machine indoors under safe conditions.
I'm 13. Marketing
- 13.1 The Company may provide marketing materials.
- 13.2 The Customer may not alter or mislead about the Company's materials.
- 13.3 The Customer agrees that the Company refers to its activities as a user of the Machine, unless otherwise agreed.
14. Intellectual property rights
- 14.1 All software, manuals, designs, trademarks and educational materials are the property of the Company.
- 14.2 The customer may not:
- reverse-engineer,
- open internal components,
- copy software,
- license or distribute material;
- remove labeling or labels.
- 14.3 Unauthorized use constitutes a breach of contract.
I'm 15. Confidentiality
- 15.1 The Parties shall treat confidential information as confidential.
- 15.2 This applies, among other things, to price data, usage statistics, technical information and customer lists.
I'm 16. Non-solicitation and protection of customer base
- 16.1 The Customer may not contact the Company's customer base for competing purposes.
- 16.2 The Client may not refer or redirect clinics in the Company's network.
- 16.3 In case of infringement, the Company is entitled to compensation for damage.
He's 17. Limitation of Liability
- 17.1 The company's total liability is limited to SEK 50,000.
17.2 The Company is not responsible for:- loss of profit,
- interruptions in operations,
- indirect or consequential damage,
- downtime caused by repair or internet failure.
- 17.3 Nothing in the Terms limits liability that may not by law be waived.
He's 18. Force majeure
Events beyond the control of a party, such as natural disasters, government decisions, strikes, wars, epidemics, or the equivalent, relieve from liability while the obstacle remains.
I'm 19. Data protection and GDPR
- 19.1 The Company processes only data necessary for:
- Measurement of use,
- invoicing,
- suporta,
- analysis.
- 19.2 Personal data related to processing is handled by the Customer and falls under the Customer's responsibility.
- 19.3 Usage Data belongs to the Company.
I'm 20. Applicable Law and Disputes
- 20.1 Swedish law applies.
- 20.2 Disputes are settled in Swedish courts with Stockholm District Court as the first instance.
I'm 21. Updates to the Terms
- 21.1 The Company may update the terms and conditions as necessary.
- 21.2 Updated versions are published at:
- 21.3 New versions apply immediately to new agreements.
- 21.4 For existing customers, new terms and conditions apply 30 days after publication, unless:
- they are required by law; or
- the changes are administrative and without significant impact;
- in such cases, they apply directly.
- 21.5 Continued use of the Machine after the entry into force implies acceptance of the updated terms and conditions.
