Terms of purchase of machine

General Conditions for the Purchase (GTC) of Milennia Machines

Milennia AB — Last updated: 2025-12-08

1. Definitions

The following terms shall have the meanings given below:

  • Machine — any machine or equipment purchased from the Company.
  • Service — all related services provided by the Company, including support, training, delivery and marketing assistance.
  • Training — the training provided by the Company regarding the use, handling and safe operation of the Machine.
  • Marketing — marketing support and leads provided by the Company.
  • Customer — any legal entity that purchases a Machine or Service.
  • Force Majeure — circumstances beyond the control of a party as described in paragraph 17.

These General Terms and Conditions apply to all purchases of Machinery and related Services.

2. General requirements

  • 2.1 These Terms apply to all Machines and Services supplied by the Company.
  • 2.2 Deviations from these Terms and Conditions shall be made in writing and approved by the Company.
  • 2.3 The Customer acts only in its own name and may not represent or bind the Company.
  • 2.4 The Customer may not transfer, sublicense, lease or sell the Machine as part of a commercial activity without written approval, except in the event of liquidation or permanent closure of operations.
  • 2.5 The Customer is responsible for ensuring that all legal requirements for the operation of the Machine in the Customer's jurisdiction are met.

3. The Machine

  • 3.1 Technical specifications and safety information can only be found in the manuals supplied with the Machine.
  • 3.2 Oral or other descriptions shall not be considered guarantees.
  • 3.3 The machine complies with the applicable legal requirements upon delivery.
  • 3.4 The company can update the design or make improvements without changing the price.
  • 3.5 The machine remains the property of the Company until full payment has been made, unless otherwise specified by the financial partner.
  • 3.6 The Customer shall store, maintain and use the Machine without compromising safety or property rights.
  • 3.7 The machine should be able to be shown for inspection upon request.

4. Education

  • 4.1 Training is provided to enable safe use of the Machine.
  • 4.2 Training does not constitute medical, legal or regulatory advice.
  • 4.3 The Customer is responsible for ensuring that the personnel using the Machine have the correct qualifications according to local requirements.
  • 4.4 The Company disclaims liability for damages arising from the use of information from the training.

5. Marketing

  • 5.1 Marketing support can consist of the delivery of leads and marketing materials.
  • 5.2 The Company does not guarantee the number of leads, bookings, revenue or earnings.
  • 5.3 All marketing materials remain the Company's intellectual property.
  • 5.4 The customer is responsible for ensuring that marketing complies with local marketing laws.

6. Content

  • 6.1 Images from the Company may only be used to promote the Machine.
  • 6.2 Images may not be resold, licensed or transferred to third parties.

7. Service and support

  • 7.1 Technical support is primarily offered digitally via email, chat or telephone.
  • 7.2 The Company aims to respond within two business days.
  • 7.3 In case of outstanding problems, an appropriate solution is proposed.

8. Price and payment

  • 8.1 Prices are quoted excluding VAT.
  • 8.2 Payment shall be made according to agreed terms or approved financing solution.
  • 8.3 In case of late payment, interest on late payments and administrative fees will be charged by law.
  • 8.4 Ownership passes only upon full payment.
  • 8.5 The customer must hold active insurance with the full reimbursement rate including VAT.

9. Delivery

  • 9.1 Delivery takes place after payment or financing documents have been approved.
  • 9.2 Delivery times are estimates only and not a guarantee.
  • 9.3 Customer shall check the Machine upon delivery and immediately report damage.

10. Warranty and Complaints

  • 10.1 Warranty is valid for one year unless otherwise stated.
  • 10.2 The warranty does not apply in case of improper use, wear and tear or handling errors.
  • 10.3 Actions are limited to repair or replacement of defective component or product.
  • 10.4 Indirect costs, downtime and loss of income are not covered.

11. Intellectual property rights

  • 11.1 The Customer may not modify or reverse-engineer the Machine.
  • 11.2 Manuals, educational materials, marketing and media content remain the property of the Company.
  • 11.3 Materials may not be shared or used by persons outside the customer's business.

12. Confidentiality

  • 12.1 Parties shall treat technical and commercial information confidentially.
  • 12.2 Information may only be disclosed if required by law or with written permission.
  • 12.3 Confidentiality is valid for five years after termination of the customer relationship.

13. Data Protection (GDPR)

  • 13.1 The Company and the Customer are separate data controllers.
  • 13.2 The company is not a data processor and no PUB agreement is required.
  • 13.3 The customer is responsible for GDPR compliance when handling leads and customer data.

14. Obligations of the customer

  • The customer shall:
    • follow manuals and safety regulations,
    • ensuring properly trained staff;
    • maintaining insurance,
    • comply with laws and regulations,
    • document treatments and aftercare,
    • report problems without delay.

15. Prohibition of trademark or reputational damage

The Customer may not make public statements in a way that could damage the Company or its brand.

16. Termination and consequences

  • 16.1 The Company may suspend services or terminate cooperation if the Customer:
    • not paying,
    • abuse the machine,
    • violates IP or non-disclosure agreements;
    • becomes insolvent.
  • 16.2 In the event of termination, the following applies:
    • all payments due shall be made immediately;
    • the right to use materials and education ceases;
    • ownership and repossession rules come back into force.

17. Force majeure

No party is responsible for delays or lack of execution in the event of events beyond reasonable control. Examples: natural disasters, wars, government decisions, strikes and supply disruptions.

18. Limitation of Liability

  • 18.1 The Company's maximum liability is limited to SEK 50,000 unless otherwise required by mandatory law.
  • 18.2 The Company is not responsible for indirect losses such as:
    • loss of revenue,
    • reduced bookings,
    • treatment results,
    • downtime,
    • economic damage.
  • 18.3 The customer is solely responsible for treatment results and safe use.

19. Applicable Law and Disputes

Swedish law applies. Disputes are heard in Swedish courts with the Stockholm District Court as the first instance.

20. The agreement as a whole

These Terms supersede all prior oral and written agreements. Only expressly agreed extensions apply.

21. Changes to terms and conditions

  • 21.1 The Company may update the terms and conditions on an ongoing basis. Changes apply to future purchases and shipments once published or announced.
  • 21.2 In the event of material changes affecting existing commitments, the Customer is informed in advance.
  • 21.3 The customer is responsible for checking the latest version before making new purchases. Continued use implies acceptance of updated terms and conditions.